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Can emails be sent from the contact owner instead of a fixed flow owner?

April 2026

Quick Answer

# Email Sending in Clay + Gong Integration The **Clay + Gong integration** requires you to specify a fixed **Prospect Owner email** when setting up flows. This means: - Emails are sent from a single, predetermined **flow owner** (the Gong Engage user who owns the flow instance) - The flow owner is not necessarily the contact's actual owner in your CRM - **Dynamic email assignment based on contact ownership is not supported** ## How It Works Once prospects are added to the flow using CRM IDs, **Gong's system handles email sending** based on your flow configuration. For more details, see th

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1 Answer

Email Sending in Clay + Gong Integration

The Clay + Gong integration requires you to specify a fixed Prospect Owner email when setting up flows. This means:

  • Emails are sent from a single, predetermined flow owner (the Gong Engage user who owns the flow instance)
  • The flow owner is not necessarily the contact's actual owner in your CRM
  • Dynamic email assignment based on contact ownership is not supported

How It Works

Once prospects are added to the flow using CRM IDs, Gong's system handles email sending based on your flow configuration.

For more details, see the Clay + Gong Integration Overview.

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