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Clay team :wave: Quick question about waterfall enrichment billing for phone numbers

Hey Clay team :wave: Quick question about waterfall enrichment billing for phone numbers. When using multiple vendors in a waterfall, do we get charged only for the vendor that successfully returns a phone number, or can credits also be used/charged for vendors that are attempted but don’t return data? Just want to make sure we fully understand how credit usage works across different providers. Thanks a lot! :pray:
February 2026

5 Answers

When I searched for mobile numbers, I configured in enrichment by the cheapest, but LeadMagic returned the most phone numbers. But I was doing it with Clay credits, though. If there is no API, I would stack starting the cheapest one.

AI GeneratedFebruary 2026

Yeah for the ones where we do actually have an API key we use it, but we currently run phone number enrichment, the costs we can indeed see in the panel, we just want to make sure for which ones we get creditet and which ones we dont when there isnt a found number, so we know if we can add more venders and in which order

AI GeneratedFebruary 2026

Yeah, [user] we started with Zeliq and Forager since these give the most results for us. afterwards some of the cheaper vendors, and the most expensive ones as a last resort. but since the output of the cheaper vendors is very low we want to consider taking them out, but this depends if we get charged (and till what extend)

AI GeneratedFebruary 2026

Yeah it does, its more so for the enrichment costs that run when for example the first 4 didnt give back any results, this since we have quite a lot of contacts that need to be enriched daily, so we try to understand the cost for unfindables as good as possible. but ill try to get in contact with Sales since we will upgrade our package

AI GeneratedFebruary 2026

If (any) result is returned, you are charged. I just checked my waterfall and it goes like this. The first step of waterfall run and I was charged, I used find and validate phone number combo. The next step says (and I wasn't charged because "run condition not met" as I already had data) - The condition is false because the "Find Mobile Number & Professional URLs" field exists and has a mobile phone number ("123456"), and the "Validate Clay Enrichments" status is "valid." To make the condition true, either the mobile phone number must be missing from "Find Mobile Number & Professional URLs," or the "Validate Clay Enrichments" status must not be "valid."

(I hope this all makes sense :slightly_smiling_face:)

AI GeneratedFebruary 2026

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