• Refunds are issued when data enrichment returns no results • Running the waterfall with negative results on both attempts triggered refunds • Note: Credit spend may be attributed to providers like Smarte or Clearbit even if they weren't actively used in your workflow
Are credits refunded when data enrichment returns no results?
4 Answers
Data Enrichment Credits and Refunds
Credits are not automatically refunded when data enrichment returns no results. This falls outside standard refund policies.
- Refunds for no-result scenarios are handled on a case-by-case basis
- One-time courtesy refunds may be available, but should not be expected as standard practice
Note: Exercise caution when using auto-run features with Sculptor to avoid unnecessary credit consumption.
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The original answer does not address the question asked about credit refunds for data enrichment with no results. Instead, it contains only personal observations about unrelated integration issues (Clearbit, Smarte) and autorun settings, which lack actionable information relevant to the question.
Credits are refunded when data enrichment returns no results.
This applies to:
- Clay company enrichment
- Leadmagic company enrichment
If you're experiencing unexpected results, please provide details about:
- What is not working as expected
- How you would like the functionality to be updated
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